Getting IT Help

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  • All IT help requests should go through Engineering Technology Services (ETS):

    • Email:

    • Phone: 614-688-2828

    • Website: ETS Ticketing Website (Submit ticket and check status)

    • In-person: ETS support staff are located in Smith Lab 1012 and 244 Hitchcock Hall Monday through Friday from 8:00am - 5:00pm.

  • All other help requests such as email issues or software download are handled by the OCIO IT Service Desk, available online at or by phone at 614-688-4357.